top of page
Privacy Policy


By using the site, you signify your acceptance of this Privacy Policy. If you do not agree with the terms of the Policy, you should exit the web site. Information Collection View/General Use: To personalize and enhance your browsing and shopping experience, we may use a feature on your internet browser called a cookie. Cookies are small files that your web browser places on your computer's hard drive. We do not store personal information in cookies; however, we are able to link cookies to customer member ID numbers which we then can use to identify customer-specific personal information for identification and website personalization purposes. Cookies are not used to access information entered on the secure server.


Information Service

If you decide to contact us by email, you may be asked to provide certain information so that we may contact you. You may be asked to provide your name, telephone numbers, and e-mail address.


Order Placement

If you are a current customer and have previously placed an order through our telephone order service, you may request a refill of your order through our site. You will be asked for information to help us identify you as a patient and information regarding the supplies you need. This information is collected any time you choose to order your products through our site.


Information Use and Disclosure

The information that you share with us, either to sign up for our information service or to reorder products, will only be used by Heart Sail, Inc. to evaluate your needs so that we may provide you with information that is most useful and relevant to you. We do not sell, lease, or otherwise provide this information to any outside third parties. We only share information in accordance with our Privacy Policy.


Minors is designed and intended for use only by adults and is not directed at anyone under the age of 13. Minors under the age of 18 may use this site only with the prior express consent of a parent or legal guardian, and then only under their direct supervision.



Heart Sail, Inc. understands that in order to maintain your privacy, your personal information must be collected and stored in a secure manner, and the integrity of your information must be preserved. Therefore, we follow a number of administrative, technical, and physical safeguards to achieve this goal.


Discontinuing the Service

By using the website, you agree that Heart Sail, Inc. may send you reminders, special offers/promotions, order confirmations, status of your order, newsletters/monthly specials, requests to update your account information and customer surveys via email. If for any reason you decide to stop participating in our home delivery program after you have enrolled, you may contact us online, and we will discontinue this service.


Third Party Links

Our web site provides links to other companies' web sites. If you leave by linking to one of these third party sites, you will be subject to the privacy policies and procedures posted there, and this Privacy Policy will no longer apply.


Notification of Change

Heart Sail, Inc. reserves the right at its discretion to change, modify, add or remove portions of this policy, at any time. We will communicate any updates to our policy on the site for any site visitors. We encourage you to check this policy from time to time to review any changes that might be made. The date found below tells you when this policy was last updated.


Contact Information

If you have any questions or concerns about our Privacy Policy, or would like more information about our privacy policies and procedures, please contact Privacy Officer or call our toll free number (855) 309-5454 and ask to speak with the Privacy Officer.


Heart Sail, Inc.

Attention: Privacy Officer

1201 Somerville Road SE

Suite 1

Decatur, AL 35601


Your Consent

By using our Web site, you consent to the collection, use, and disclosure of information in accordance with the terms of this Privacy Policy.


Sharing Information

As a policy, this site does not share personally identifiable information, including e-mail addresses, with third parties, except where specifically stated and does not accept advertising. Heart Sail, Inc. may also disclose personally identifiable information to government authorities, and to other third parties when compelled to do so by government authorities, at our discretion, or otherwise as required or permitted by law, including but not limited to in response to court orders and subpoenas. We also may disclose personally identifiable information when we have reason to believe that someone is causing injury to or interference with our rights or property, other users of the website or anyone else that could be harmed by such activities.


In the event that Heart Sail, Inc., any affiliate of Heart Sail, Inc., or substantially all of its assets, are acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, personally identifiable information may be one of the transferred assets.


Wireless Addresses

If the e-mail address you provide to us is a wireless e-mail address, you agree to receive messages at such address unless and until you have elected not to receive such messages by notifying us using the "unsubscribe" link located within the e-mail notifications.


You understand that your wireless carrier's standard rates apply to these messages.


You represent that you are the owner or authorized user of the wireless device on which messages will be received, and that you are authorized to approve the applicable charges.



By using the website, you agree that Heart Sail, Inc. may send you reminders, special offers/promotions, order confirmations, status of your order, newsletters/monthly specials, requests to update your account information, and customer surveys via email.



Revision: 2012.07.25



# # #

bottom of page